Feedback from Customers
Wonderful service. Ken was awesome to work with, easy, fast, and friendly. Sent me photos of the whole process as they were fixing and painting the blemishes on the chairs to make them look brand new. Great work. Would use them again. Transaction was safe as well.
William was very responsive and explained the entire process of ordering a Herman Miller. He and Jenn take great pride in their work and it shows. My Aeron Classic looked, felt and smelled brand new. The chair is fully functional and doesnt have a scratch on it! I had a tight deadline to receive this chair and it arrived sooner than I thought! I will be testing it for the next 30 days, but I am confident if there are any issues, William and his team will take care of it ASAP. Excellent reseller!!!
I just want to let you know how much I love these chairs! They were delivered yesterday and we could not believe how well they were wrapped/stored for transport – very impressive. The chairs are better than expected as they are classy, professional, and absolutely beautiful! From the fabric to the staining to the style, I honestly could not be any happier or pleased!!! We will definitely keep them in mind should we need furniture in the future. Jenn went out of her way to make sure I got exactly what I wanted (well, better) so thank you! I realize this was a very small order compared to what you are used to and do appreciate all your time.
The site worked very well. I filled in my inquiry and had several companies contact me within a couple hours.
Thank you for your wonderful app! One of your office furniture dealers just sent me a very nice Herman Miller Aeron chair. Very pleased. There were some minor hiccups as the shop was offline for a bit due to a power outage, then some illnesses took out the staff. BUT, all that got sorted, the chair sent and received in excellent condition. Very high marks and praise!
I bought 2 chairs and a desk from your dealer in Hayward and San Mateo. Super happy with the recommendation and purchases.
We purchased through FurnitureFinders.com and it was an awesome experience. Could not be happier!
Bryan was superior! He was responsive to my emails and took good care of me in the store. In this COVID-19 time, it was a relief how careful they were about masking and social distancing protocols.
The website can be navigated easily and the selection and the service was fantastic. I was able to pick up what I needed very quickly
All went well. Easy pick-up and the item was in excellent condition as promised.
I am super happy, Max is the greatest. He answered all of my questions and he allowed me to exchange the cloth chairs for for leather once he received additional used inventory. Great products, great service. Many thanks to you guys for the website which sent me
I was happy with their selection and they were very helpful finding exactly what I needed. Prices are great. I checked other places nearby and this place was byfar the best
Easy to use, matched me with a great dealer. Courteous staff, great selection of office chairs, friendly and helpful sales team.
Furniture Finders has led me to great suppliers more than once now. If or when I am in need I will look at your site first.
I was very satisfied by their wide selection of office chairs, specifically the high-end options you find in offices but cannot find at local stores. It was a very pleasant experience.
I purchased a used Herman Miller Aeron Chair for my home office. Everything was a breeze, they ensured that I purchased the right size of chair from their selection, and I would absolutely use them for any future home office furniture needs.
I appreciate your rep (Jodie) reaching out to see if we had found resolution from our initial inquiry: after some time, our first choice dealer had left us hanging. But Jodie gave me info on two other nearby dealers which ultimately resulted in us completely a sale. Transport was quick and installation was simple. A good experience, overall.
The Atlanta staff should all receive “pats on the back” and whatever type of recognition is within your organizational lexicon. They could not have done anything better. The chair I bought arrived as scheduled, was perfectly pack, in excellent condition, as exactly a represented. A particular well done is due Jenn. She responded in a timely fashion to every question I posed. They all represent your group well. I hope others in Atlanta and all your locations are of the same caliber.
I purchased 2 items on separate occasions from your FF local dealer. They were nothing short of fabulous both times. Excellent customer service and extremely friendly people. I would definitely recommend and would make future office furniture purchases from them.
Overall excellent communication with sales agent. The chair was packed and shipped via 3rd party. Chair arrived and broke on the first day. April was very quick to offer a technician to come to NYC and fix or replace the chair. Chair ended up being replaced within the week.